Physical Therapy
Summit Physical Therapy achieves a 99% clean claim rate
A 6 therapists physical therapy practice in Boulder, CO achieved 99% clean claim rate after restructuring its revenue cycle. Clean claim rate improved to 99%.
- Specialty
- Physical Therapy
- Location
- Boulder, CO
- Practice size
- 6 therapists
- Contact
- Michael Anderson, PT, Clinic Owner
99%
Clean claim rate
The starting position
Authorization requirements were being missed routinely, producing denials on care already delivered. High patient volume made it impractical for front-desk staff to verify coverage and remaining authorized visits before each appointment.
What we did
We implemented automated eligibility verification at check-in, built an authorization tracking system flagging patients approaching their visit limit, and trained front-desk staff on verification protocol.
What changed
- Clean claim rate improved to 99%
- Authorization-related denials eliminated
- Patient satisfaction increased with clearer billing communication
- Revenue cycle time reduced from 45 days to 16
“The verification system Vizora set up has eliminated our authorization headaches. We haven't had an authorization denial in over six months.”
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