Revenue Recovery
AR Management & Recovery
Accounts receivable management is the systematic pursuit of claims that have been submitted but not paid. AR value decays with age — claims past 90 days collect at a fraction of fresh claims, and past the payer's filing deadline they collect at zero. Vizora works your aging inventory by recovery priority.
What’s included
- Aging AR analysis — Full inventory review scoring every outstanding claim by value, age and recoverability.
- Dedicated follow-up team — Specialists working payer queues full time rather than fitting it around other duties.
- Systematic outreach — A structured follow-up cadence so no claim is left unworked or forgotten.
- Payer escalation — Defined escalation paths when routine follow-up stalls, including provider-relations engagement.
- Appeals management — Underpaid and denied claims appealed with supporting documentation.
- Recovery analytics — Reporting on recovery rate by payer, aging bucket and denial category.
The problem
Where ar management goes wrong
AR balances past 90 days quietly aging toward write-off
Staff without time for the consistent follow-up recovery requires
No basis for deciding which claims to chase first
Timely filing deadlines missed and revenue permanently forfeited
Payers delaying or ignoring follow-up with no escalation path
No expertise in escalation, appeals or payer dispute resolution
How it works
Our ar management process
AR analysis
We inventory your receivables, score claims by recoverability, and identify claims approaching filing deadlines.
Prioritized follow-up
Specialists work the queue by value and urgency, contacting payers on a structured cadence.
Appeals & resubmission
Denied and underpaid claims are appealed with the documentation each payer requires.
Recovery reporting
Progress is tracked by aging bucket and payer, with clear reporting on dollars recovered.
Outcomes
What changes for your practice
We baseline these during the free audit so improvement is measured against your actual starting point, not an industry average.
Get your free audit- Aging balances converted into collected cash
- Lower write-offs and shrinking 90+ day buckets
- Filing deadlines tracked before they expire
- Recovery effort concentrated where the money is
- Payer-level insight into who delays payment and why
- Measurable ROI reported on the recovery work itself
Specialty coverage
AR Management by specialty
Each specialty fails differently. These pages cover the specific codes, denial patterns and payer rules that apply.
Questions
AR Management FAQ
Last updated August 20, 2026
Reviewed by a certified coding leadDays in AR measures how long it takes on average to collect payment after a service is delivered. MGMA benchmarks put the industry average at 35–45 days, with top performers under 30. Above 45 days generally indicates a follow-up process that is not keeping pace with claim volume.
Recovery is bounded by each payer's timely filing deadline, typically 90 to 365 days from date of service. We identify claims approaching those deadlines first, since those are the ones where delay converts recoverable revenue into a permanent write-off.
We prioritize on claim value, aging bucket, payer responsiveness and likelihood of recovery — with claims near a filing deadline escalated immediately regardless of value. Every claim still gets systematic follow-up; prioritization determines sequence, not coverage.
Yes. Denied claims often carry significant recovery potential, particularly where the denial was procedural. We review the reason, gather additional documentation where needed, and appeal following payer-specific requirements.
Terms used on this page
Payment Posting
Payment posting is the recording of payer and patient payments against the correct claims and service lines, including contractual adjustments, write-offs and patient responsibility. Done well it reconciles to the bank deposit; done poorly it corrupts every AR and denial report downstream.
Timely Filing
Timely filing is the deadline by which a payer must receive a claim. Limits commonly range from 90 days to one year from the date of service, vary by payer and contract, and are shorter for secondary claims. A claim denied for timely filing is generally unappealable and unbillable to the patient.
Days in AR
Days in accounts receivable measures the average time between billing a service and collecting payment. It is calculated as total accounts receivable divided by average daily charges. It is the single best summary indicator of revenue cycle health, because every upstream failure eventually shows up in it.
Still deciding how to run billing at all? Compare in-house against outsourced or read the full set of comparisons.
Find out what your denials are costing you
A free billing audit reviews your denial rate, AR aging and clean claim rate against industry benchmarks. Takes about two minutes to request. No sales pitch.
No setup fees · You pay when we collect · Pricing from 3% of net collections